About delivery and postage

Sagawa Express

【about shipping cost】
 Sagawa Express
 Shipping: 800 yen (excluding tax)
 ※ Shipping fee of Hokkaido and Okinawa is 1,200 yen (excluding tax), Kyushu is 1,000 yen (excluding tax).

About payment method

credit card

The following credit cards can be used.

  • VISA
  • MASTER
  • AMEX

Cash on delivery

■ COD
 It corresponds to cash on delivery settlement by Sagawa Express.
 Payment is cash only.
 ・ Please pay the product price to Sagawa Express delivery staff at the time of product delivery.
 ・ The calculation method of the total payment is as follows.
 Total payment = [total product price] + [shipping fee] + [cash on delivery fee]

Notation based on the Specified Commercial Transaction Law

Distributor

Mars

Operation Chief

Yanagawa Teppei

Postal code

1530042

Street address

AOB Building 2F, 1-21-3 Aobadai, Meguro-ku, Tokyo

Explanation of charges other than the product price

Shipping and cash-on-delivery fees will be borne by the buyer.

【about shipping cost】
 Takkyubin / Collect Takkyubin
 Shipping: 800 yen (excluding tax)
 * Hokkaido and Okinawa shipping costs are 1,200 yen (excluding tax), and Kyushu is 1,000 yen (excluding tax).

[COD fee]
 0 ~ 10,000 300 yen (excluding tax)
 10,000 ~ 30,000 400 yen (excluding tax)
 30,000-100,000 600 yen (excluding tax)
 100,000-300,000 1,000 yen (excluding tax)

Application expiration date

If we can't confirm your payment or payment within one week after your order has been placed, we may cancel your order.

Defective

We always check the product at the time of shipment and ship it, but if there is a defect, we will exchange or return it with a good product. Please make sure that there is no defect when the product arrives. If there is a problem, please contact us within 7 days after the product arrives.

Sales quantity

Please check each product page.

Delivery time

Usually we will ship within 4-5 business days of placing your order.
 * We will contact you by e-mail at the time of product shipment completion, but if the delivery is crowded, the mail notification of delivery completion will be delayed or it may not be possible to send it in advance Please understand.
 * Because the stock is shared with the shop, the stock may be sold out at the time of purchase.
 * Orders received during the year-end and New Year period (12 / 28-1 / 2) will be delivered sequentially from 1/3.

Payment method

  • Cash on delivery
  • Credit card (VISA / MASTER / AMEX)

Payment deadline

[COD]
 You must pay the delivery company when you receive the product.

【credit card】
 It depends on the closing date of your credit card and the contents of the contract. Please contact your credit card company.

Return date

We do not accept returns or exchanges for reasons other than defective products or incorrect delivery.
 In the case of defective or incorrect delivery, please contact us by phone or e-mail within 7 days.
 After contacting us, we will explain how to return the product and refund it. In that case the shipping fee will be borne by our company.
 Please note that we cannot accept returns in the following cases.
 ・ Products that have passed 7 days or more after arrival
 ・ Products that have been used, or have been repaired, washed, or cleaned
 ・ Invoices, product tags, labels or accessories that have been separated or lost
 ・ Products with odors, dirt, or scratches at the customer

If you have any questions after the product arrives, please call here.
 03-5428-0068 The store staff will respond.

Return postage

Returned goods for the customer's convenience will be borne by the customer. If it corresponds to a defective product, we will bear it.

Service name

JOHN LAWRENCE SULLIVAN

phone number

03-5428-0068

Public email address

info@john-lawrence-sullivan.com

homepage address

http://www.john-lawrence-sullivan.com/