Shopping Guide

About payment

Choose from credit card payment, paypal, and paid peding or e-collect in the online store.

① Online credit card payment

The following credit cards are available.

  • Visa
  • Master
  • AMEX

The payment method is lump -sum payment.

② PayPal

This is a payment method that can be paid by a credit card or bank account that you usually use through a PayPal account.
If you register for PayPal, you will be able to settle only with ID and password when paying.

For more information about PayPalHere

③ Payment (Pedi)

Payment (Pedi) is a service that allows you to pay the price in the month after use.
With the product shipment date as the month of use, the one month of use will be used for a month from 1st to 3rd of the following month by Paidi and SMS (short message).
Please pay by convenience store, bank transfer or account transfer according to the contents of the email.

* In the case of payment at a convenience store, a maximum fee will be charged 390 yen (tax included).
The payment date is up to 10 days.

* In the case of bank transfer, the customer will bear the transfer fee. The payment date is up to 10 days.

* In the case of payment by account transfer, the payment fee will not be charged.
It will be automatically withdrawn on the 12th of the following month. January and May may be 20 days.
If the financial institution is closed, it will be the next business day.

If you upgrade to PediPlus for free, you can use a convenient function, such as paying three times (*1) (*1) (*2) and budget setting to prevent overuse.
(*1) Free bank transfer and account transfer only.
(*2) Available only if the amount of one usage is 3,000 yen or more.
For more information about payment 3 timesHere

【please note】

・ As a result of the screening by Pedi, it may not be possible to use the payment (Paidi) depending on the customer's maximum amount.
・ If you live outside Japan, you will not be able to use it.
・ If you order a reserved product, you cannot choose a payment (payy) in the payment method.
・ If you have any questions about Pedi's services, please contact Pedi Costumer Support.
Reception hours 10:00 am to 6:00 pm (weekdays only)
・ Please refer to the Pedi Site for detailed usage and conditions of Pedii.

About product delivery and shipping cost

·Delivery company

Sagawa Express


Shipping: 880 yen (tax included)
* The shipping cost of Hokkaido and Okinawa is 1,320 yen (tax included), and Kyushu costs 1,100 yen (tax included).

Number of delivery days

・ About product delivery

Usually, we ship within 5 business days the next day after your order.
* In some areas, regular holidays (weekends and holidays, year -end and New Year holidays, tray, temporary holidays), etc. may not be performed, due to bad weather, if it is delayed from the above delivery date, or may not be delivered at the desired date and time. Masu. Please understand in advance.

In addition, we will send you the delivery completion email when the product shipment is completed. Please note that emails may be delayed depending on the congestion situation.
The order completion e-mail and delivery completion email will be notified from
If it is registered by carrier email (,, etc.), it may be assigned to spam mail by setting rejection (domain specification, etc.), so ONLINE@John--. Please make a setting so that you can receive emails from

・ About shipping overseas

Shipping costs will be charged to the total display.
10%of the consumption tax will be refunded after the purchase is completed.
It will be shipped by EMS (International Speed ​​Mail).
* We can also change the delivery company at an additional charge. Please contact us in this case.

EMS shipping

Europe ¥ 3,200
Asia ¥ 2,100
Oceania, North America, Central America, Central East ¥ 2,900
South America / Africa ¥ 2,900

・ About tariffs

Credit taxes, other import taxes and customs clearance fees may be charged when customs clearance in the recipient of purchased countries.
These costs will be borne by the recipient, so please pay directly to the delivery company, customs clearance company, etc. at the time of delivery.
The rules related to taxes and customs fees vary from country to country, so please contact the customs of the recipient of the recipient.

It will usually be shipped within 7 days after the order confirmation email is distributed.
If the order is concentrated, the delivery may be delayed. Please understand in advance.


About cancellation of product return / exchange / order

Our shop does not accept refunds, exchanges, and orders (such as the size of the image, the wrong order, etc.) due to customer reasons other than the defective product or misunderstanding.
When ordering, please check the contents of the product on the product page.

We check the product at the time of shipment, but in the unlikely event that there is a defect, we will replace it with a good product or return it.
Please contact us by phone or email within 7 days.
We will inform you about how to return and refund.
We will bear the shipping fee.

Please note that we cannot accept returns in the following cases.

  • Products that have been over 7 days after arrival
  • Products used, re -corrected, washing, and cleaning
  • Delicious and lost items, separation of delivery notes, product tag labels and accessories
  • Products that have odor, dirt, and scratches under the customer