About delivery / shipping

【Delivery company】

Sagawa Express

【postage】

Shipping: 880 yen (tax included)
※ Hokkaido, Okinawa shipping cost is 1,320 yen (tax included), Kyushu is 1,100 yen (tax included).

About shipping overseas

The shipping costs will be charged to the total value.
Consumption tax 10% will be refunded for Japan's consumption tax after purchase.
We will ship with EMS (International Speed ​​Mail).
※ We can also change the delivery company at additional charges. Please contact us in this case.

EMS shipping

Europe ¥ 3,200
Asia ¥ 2,100
Oceania, North America, Central America, Middle East ¥ 2,900
South America / Africa ¥ 2,900


· About duty

For purchased products, customs and other import taxes and customs clearance fees may be imposed at the time of customs clearance in the council.
These costs will be borne by the receiver, so please pay directly to the delivery company, customs accessories, etc. when delivered.
The rules for taxes and customs fees are different depending on each country, so please contact customs for customs.

Confirmation of order content is delivered and usually shipped within 7 days.
If order is concentrated, delivery may be delayed. Please be aware in advance.

 

【method of payment】

Please choose from credit card payment or e-collect in the online store.

The following credit cards are available.

  • VISA
  • MASTER
  • AMEX

Payment methods will be paid collectively.

It is a way to pay when receiving a product.
You can choose how to pay from cash and credit card and debit cards.
Credit card payment is possible, other payment, revolving payment, installment payment, and bonus collective payment.
The number of payments for installment is 3.5, 6, 10, 12, 15, 18, 20, 24 times.
Please refer to the link below for details.
http://www.e-collect.jp/faq/faq_pay.html#01

Calculation method

Total payment = [Product fee] + [Shipping] + [cash on delivery fee]

Cash on delivery fee

  • 0 to 10,000 330 yen (tax included)
  • 10,000 to 30,000 440 yen (tax included)
  • 30,000 to 100,000 660 yen (tax included)
  • 100,000 to 300,000 1,100 yen (tax included)

[Sales volume]

Please check with each product page.
Since you share stocks with retail stores and stock, you may be sold out at the time of purchase.

[Application expiration date]

If you can not confirm deposit, etc. even after a week after ordering, you may want to cancel your order.

[Delivery time]

Usually, we are shipped within 5 business days after order.
In addition, delivery completion email is sent at the time of product shipment. Please note that the mail may be delayed due to the congestion situation.
Ordering Mail, Delivery Completion E-mail will be available from JohnlaWrenceSullivan.ec@gmail.com.
JohnlaWrenceSullivan.ec @ if it is registered with cell phone carrier mail (docomo.ne.jp, ezweb.ne.jp, etc.). Please configure your email from Gmail.com to be able to receive.

[Return]

In our shop, we do not accept returns and exchanges other than bad goods and incorrect delivery.
We are checking the product at the time of shipping, but when there is no unprecedented, it will be replaced with non-defective goods or returned goods.
Please contact me or email within 7 days.
We will inform you of the return method and refund method.
Shipping costs will be paid by us.

In the following cases, please note that we can not accept returned goods.

  • Products that have been over 7 days after arrival
  • Products used or reissued, cleaned and cleaned
  • Detailed items, product tags, labels and accessories
  • Products that adhere odors, dirt and scratches with customers

[Notation based on Specified Commercial Transactions Law]

Seller

Masa Co., Ltd.
153-0042
Tokyo Meguro-ku Aobadai 1-20-4 Force Building 2F
03-6416-4981

[Management manager of managerial manager]

Yanagawa Riku